Volume 9, Issue 3 (July-August 2011)                   Nursing and Midwifery Journal 2011, 9(3): 0-0 | Back to browse issues page

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Nazari R, Babaalipour Mouziraji F, Sharif nia H, Amini J, Akbari S. A COMPARATIVE STUDY ON PATIENT SATISFACTION WITH HOSPITAL SERVICES IN AMOL. Nursing and Midwifery Journal 2011; 9 (3)
URL: http://unmf.umsu.ac.ir/article-1-381-en.html
Abstract:   (16892 Views)
  A comparative study on patient satisfaction with hospital services in Amol     Nazari R* [1] , Babaalipour Mouziraji F [2] , Sharif nia SH [3] , Amini J [4] , Akbari S [5]     Received: 5 April, 2011 Accepted: 19May, 2011    Abstract:  Background & Aims: Patient satisfaction is one of the main indicators for measuring effectiveness of health system. Patient satisfaction in different areas is influenced by various factors. This study aimed to investigate patient satisfaction from hospital services in Amol.  Materials & Methods: This cross sectional study was performed on 300 admitted and discharged patients that were selected randomly. Data were collected by the researcher made questionnaire. The data were analyzed by SPSS statistical software and descriptive statistics, Pearson correlation, Chi-square and t-test.  Results: The satisfaction rate was as follows: 69 . 3 % of patients were satisfied with hospital services, 75.94% with nursing services, 69.1% to medical services, and 64.06% with general services. There was a significant relationship between age, and education level with patient satisfaction rate. (p
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Type of Study: Research | Subject: پرستاری

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