Volume 19, Issue 12 (March 2022)                   Nursing and Midwifery Journal 2022, 19(12): 986-997 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

AbediKooshki S, Roohafzaei S, Gholami moghadam A. PREDICTING EMPLOYEE PRODUCTIVITY BASED ON PERCEIVED ORGANIZATIONAL JUSTICE, JOB SATISFACTION, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR DURING THE COVID-19 PANDEMIC. Nursing and Midwifery Journal 2022; 19 (12) :986-997
URL: http://unmf.umsu.ac.ir/article-1-4618-en.html
1- Esfarayen Faculty of Medical Sciences, Esfarayen, Iran (Corresponding Author) , sara.abedi.kooshki@gmail.com
2- Nursing student of Esfarayen Faculty of Medical Sciences, Esfarayen, Iran
Abstract:   (8275 Views)
Background & Aims: Due to the increasing number of clients referring to medical centers and new working conditions during the corona outbreak, the issues of organizational justice, job satisfaction, and organizational citizenship behavior which ultimately affect employee productivity, have become increasingly important. The aim of this study was to predict the productivity of Esfarayen Medical School staff based on perceived organizational justice, job satisfaction, and organizational citizenship behavior during the Covid-19 pandemic. Materials & Methods: The present study is a descriptive-analytical cross-sectional study that was conducted in the second half of 2020 on 147 employees of Esfarayen University of Medical Sciences who were selected by cluster-random sampling. For data collection, four questionnaires (Achio Productivity, Niehoff & Morman Organizational Justice, Minnesota Job Satisfaction, and Markozi Citizenship Behavior) were used. The collected data were analyzed using descriptive statistics and Pearson correlation and regression tests in SPSS 26 software. Results: High employee productivity and job satisfaction, organizational justice and moderate citizenship behavior were evaluated. The dimensions of performance feedback, type of job, work conscience and interactive justice had the highest mean in the components of productivity, job satisfaction, organizational citizenship behavior and organizational justice, respectively. Job satisfaction has the most predictable employee productivity. Conclusion: Improving organizational justice, citizenship behavior, and job satisfaction leads to increased productivity.  
Full-Text [PDF 565 kb]   (3249 Downloads)    
Type of Study: Research | Subject: پرستاری

References
1. Farnoosh G, Alishiri G, Hosseini Zijoud S R, Dorostkar R, Jalali Farahani A. Understanding the Severe Acute Respiratory Syndrome Coronavirus (SARS-CoV-2) and Coronavirus Disease (COVID19) Based on Available Evidence - A Narrative Review. J Mil Med 2020; 22: 1-11. [URL]
2. Smith RD. Responding to global infectious disease outbreaks: lessons from SARS on the role of risk perception, communication and management. Social science & medicine 2006; 63: 13-23. [DOI:10.1016/j.socscimed.2006.08.004] [PMID] [PMCID]
3. Sohrabi C, Alsafi Z, O'Neill N, Khan M, Kerwan A, Al-Jabir A, et al. World Health Organization declares Global Emergency: A review of the 2019 Novel Coronavirus (COVID-19). Int J Surg 2020; 76:71-6. [DOI:10.1016/j.ijsu.2020.02.034] [PMID] [PMCID]
4. Zamani N, Barahmand A, Farhadi M. The effects of problem-solving training in reducing anxiety among a group of nursing students. J Nurs Edu 2017; 6: 56-61. [DOI:10.21859/jne-06038]
5. Morshedy Z, Mansouriyan N, Dehnoalian A. Evaluation of clinical competency of nursing students in Medical Sciences Faculty of Neyshabur- 2016. J Educ Ethics Nurs 2016; 5: 45-53. [DOI:10.52547/ethicnurs.5.1.45]
6. Rego A, Riberiro N, Cunha MP, Jesunio JC. How happiness mediates the organizational virtuousness and affective commitment relationship. Journal of business research2011; 64: 524- 32. [DOI:10.1016/j.jbusres.2010.04.009]
7. Taheri sh. Productivity and Analysis in Organizations. Tehran: Nashrismat;2009. [URL]
8. Khaki Gh. Introduction to Productivity Management. Tehran: Sayyamah Publication; 1997. [URL]
9. Robert A, Brinkerhof, Denis A, Dersler. Measuring Productivity for Managers and Productivity Specialists, Translation by Mohammad Abdollahzadeh, Tehran: Cultural Research Office; 1998. [URL]
10. Sumanth DJ, Yavuz FP. A formalized approach to select productivity improvement techniques in organizations. Engineering Management International 1983; 1(4): 261-79. [DOI:10.1016/0167-5419(83)90003-0]
11. Mousazadeh M, Amir-Esmaeili MR. Investigating the productivity and factors related to it in the selected Mazandaran hospitals in 2010. Yazd Faculty of Health Q J of Res Studies 2011; 10: 1-13 [URL]
12. Naddaf AR. The study of occupational stresses affected by different work factors among the Fars chemical industry staff. Paper presented at the 4th countrywide conference on professional health. Hamadan, Iran; 2004. P. 629-41. [URL]
13. Greenberg J. Organizational justice: Yesterday, today, and tomorrow. Journal of management 1990;16(2):399-432. [DOI:10.1177/014920639001600208]
14. Haghighi MA, Ahmadi I, Raminmehr H. The effect of organizational justice on employee's performance. Management Culture 2010; 7(20): 79-101. (Persian) [URL]
15. Pour Ezzat AA, Gholi Pour A. Review on structural barriers of justice actualization in institute. Bardasht Dovom 2008; 5(8): 231-47. (Persian)
16. Williamson K, Williams KJ. Organisational justice, trust and perceptions of fairness in the implementation of Agenda for change. Radiography 2011; 17(1): 61-6. [DOI:10.1016/j.radi.2010.08.004]
17. Fraser TM. Human Stress, Work, and Job Satisfaction:A Critical Approach. Trans. Rasoolof J, Jalali Naeeni M. 1st ed. Mashhad, Iran: Jahad Daneshgahi Publicatio; 1999. (Persian) [URL]
18. Abadi koshki S, Zinabadi H, Nave Ebrahim A. Investigating the role of organizational virtuousness in organizational citizenship behavior teachers: The findings of a quantitative study in secondary schools of Karaj city. Journal of New Approaches in Educational Administration 2017; 8(29): 195-208. (Persian) [URL]
19. Jahangir N, Akbar M, Al-Haj M. Organizational citizenship behavior: Its nature, antecedents, BRAC University Journal 2004; 1(2): 75-85. (Persian) [URL]
20. Yilmaz K, Tasdan M. Organizational citizenship and organizational justice in Turkish primary schools. Journal of educational administration 2009; 47(1): 108-126. [DOI:10.1108/09578230910928106]
21. Bienstock C, Demoranville WC, Smith KR. Organizational citizenship behavior and service quality. Journal of services marketing2003; 17(4): 357-78. [DOI:10.1108/08876040310482775]
22. Podsakoff NP, Whiting SW, Podsakoff PM, Mishra P. Effects of organizational citizenship behaviors on selection decisions in employment interviews. J Appl Psychol 2011; 96(2): 310-26. [DOI:10.1037/a0020948] [PMID]
23. Rogelberg SG. Encyclopedia of Industrial and Organizational Psychology. SAGE Publications; 2007. [DOI:10.4135/9781412952651]
24. Schnak M. Organizational Citizenship: A review, proposed model, and research agenda. Human relations 1991; 44: 735- 59. [DOI:10.1177/001872679104400706]
25. Elamin AM, Tlaiss HA. Exploring the relationship between organizational citizenship behavior and organizational justice in the Islamic Saudi Arabian context. Employee Relations 2015; 37(1): 2-29. [DOI:10.1108/ER-03-2014-0033]
26. Kazemian A, Nourian K, Parveen N. The relationship between job satisfaction and performance of nursing staff in Chahar Mahal and Bakhtiari. Journal of Medical Colleges of Nursing and Midwifery Guilan 2005: 54; 39-46. [URL]
27. Rahvare M, Koshteh Gar A, Navabi S. Investigating the Relationship between Organizational Justice Dimensions and Staff Productivity of Zabol University of Medical Sciences. The 1st International Conference on Political Epic (with an Approach to Middle East Developments) and Economic Epic (with an Approach to Management and Accounting), Roudehen, Iran: Islamic Azad University of Rudehen; 2013. [URL]
28. Mayel Afshar M, Rajab Zadeh A, Memarpour M. The Relationship Between Organizational Citizenship Behavior and Employee Productivity In University Hospitals Of Tehran Medical Sciences. Payavard Salamat 2012; 6(2): 157-69. [Google Scholar]
29. Ekici D, Cerit K, Mert T. Factors That Influence Nurses' Work-Family Conflict, Job Satisfaction, and Intention to Leave in a Private Hospital in Turkey. Hospital Practices and Research2017; 2: 102-18. [DOI:10.15171/hpr.2017.25]
30. Mehdad A. Organization and industrial dustrial psychology. Jangal Publication; 2001. (Persian) [URL]
31. Sheykhi M. Effect of nurse empowerment plan against job stress in educational - health centers of Gods and Bualisinay of Qazvin, J Qazvin Univ Med Sci 2008; 12: 38-42. (Persian) [URL]
32. Sargazi S, Balaghat SR. Organizational Justice and its Correlation with job satisfaction in employees of Zahedan University of Medical Sciences. Journal of Health Promotion Management 2016; 6(1): 1-7. (Persian) [DOI:10.21859/jhpm-06011]
33. Faraji Khiavi F, Bahrami F, Sharifi S. The Correlation between Organizational Justice and Organizational Citizenship Behavior in Educational Hospitals of Ahvaz Jundishapur University of Medical Sciences: A Short Report. J Rafsanjan Univ Med Sci 2015; 14(9): 795-802. (Persian) [URL]
34. Jahed H. Health Organization. Tadbir Journal 2006; 159 (Persian)
35. Samadi Mobarkolaei H, Samadi Mobarkolaei H, Babaei A. The Relationship between Organizational Citizenship Behavior and Job Satisfaction in the Textile Industry Employees of the Red Crescent Society of the Islamic Republic of Iran. Quarterly Journal of Rescue and Relief 2015; 8(1): 102-13. (Persian) [URL]
36. Fakouri S. The role of organization culturein the relationship between organizational justice and organizational citizenship behavior: A case study of Guilan social security organization. Guilan, Iran; 2014. (Persian) [URL]
37. Rezghi Savar H, Mosavi AM. Relationship between job satisfaction and productivity of employees working in the medical unit of Islamic Azad University of Tehran. Journal of Health management. 2013; 3(3): 19-27. [URL]
38. Giri VN, Pavan Kumar B. Assessing the Impact of Organizational Communication on Job Satisfaction and Job Performance. Psychol Res 2013:55(2):137-43. [DOI:10.1007/s12646-010-0013-6]
39. Hosseini MA, Moradi L, Khanjani S, Bakhshi E. Correlation between organizational justice and productivity of Welfare organization's staffs. Journal Of Health Promotion Management (JHPM) 2016; 5(2): 70-7. [Google Scholar]
40. apur Amin S, Salehi M, Javad I. The relationship between organizational justice and organizational commitment and job satisfaction among teachers in special schools, city of Bandar Abbas. Journal of Education2010; 2(5): 33-7. (Persian) [URL]
41. Olkkonen M-E, Lipponen J. Relationships between organizational justice, identification with organization and work unit, and group-related outcomes. Organizational Behavior and Human Decision Processes 2006; 100(2): 202-15. [DOI:10.1016/j.obhdp.2005.08.007]
42. Cropanzano R, Prehar CA. Using social exchange theory to distinguish procedural from interactional justice. Group and Organizational Management 2002; (27): 93-108. [DOI:10.1177/1059601102027003002]
43. Vaezi R, Mayel Afshar M, Memar Pour M. Employee's attitudes towards organizational citizenship behaviors and relation to employee's productivity in Tehran metropolitan hospitals of Medical Sciences Universities. Quarterly Journal of the Official Organ of the Scientific Association of Tehran Hospitals 2011; 10(2): 1-8. [URL]
44. Navidian A, Saber S, Rezvani Amin M, Kianian T. Correlation of quality of work life and job satisfaction in nurses of Kerman University of Medical Sciences. Journal of Health Promotion Management 2014; 3(2): 7-15. (Persian) [Google Scholar]
45. Salam Zadeh Y, Mansoori H, Farid D. Study of the relation between quality of work life and productivity of human resources in health care institutes-a case study among nurses in Shahid Sadughi Hospital in Yazd. J Urmia Nurs Midwifery Fac 2008;6(2): 60-70. (Persian) [Google Scholar]
46. Hamamoto M. Environmental regulation and the productivity of Japanese manufacturing industries. Resource and Energy Economics 2006; 28(4): 299-312. [DOI:10.1016/j.reseneeco.2005.11.001]
47. Shahbazi L, Salimi T. Nursing Job Satisfaction in hospitals of Yazd Province. J Yazd Uni Med Sci 2002; 10(2): 70-3. (Persian( [URL]
48. Brewer CS, Kovner CT, Greene W, Tukov-Shuser M, Djukic M. Predictors of actual turnover in a national sample of newly licensed registered nurses employed in hospitals. J Adv Nurs 2012; 68(3): 521-38. [DOI:10.1111/j.1365-2648.2011.05753.x] [PMID]
49. Lu H, While AE, Barriball KL. Job satisfaction among nurses: A literature review. Int J Nurs Stud 2005; 42(2): 211-7. [DOI:10.1016/j.ijnurstu.2004.09.003] [PMID]
50. Rajabi S, Dehghani Y. The Prediction of NAJA's Employees Productivity on the Basis of Perceived Organizational Justice, Job Satisfaction and Organizational Citizenship Behavio. Mil Med 2017; 19(4): 400-9. [Google Scholar]
51. Fuchs S, Edwards MR. Predicting pro-change behaviour: The role of perceived organisational justice and organisational identification. Hum. Resour. Manag. J 2012; 22(1): 39-59. [DOI:10.1111/j.1748-8583.2011.00167.x]
52. Faraji Khiavi F, Bahrami F, Sharifi S. The Correlation between Organizational Justice and Organizational Citizenship Behavior in Educational Hospitals of Ahvaz Jundishapur University of Medical Sciences: A Short, Report. J Rafsanjan Univ Med Sci 2015; 14(9): 795-802. [URL]

Add your comments about this article : Your username or Email:
CAPTCHA

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2024 CC BY-NC 4.0 | Nursing And Midwifery Journal

Designed & Developed by : Yektaweb